Service Center Supervisor (Urgent Position)

Service Center Supervisor – Urgent Position

 

·         Supervise and management of mobile phone repairing process.

·         Customer complaint handling and trouble shooting.

·         Customer satisfaction survey.

·         Participating in the mobile phone repair work.

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·         Application and management of materials.

·         Exception handling and feedback for the service center.

·         Distribution of materials for the secondary city service centers.

·         Supervision and management of material storage.

·         Check account for all the service centers.

·         Coordinate all the workers of the service centers.

·         Responsible for the daily non-warranty payment check and report output.

·         Staff performance evaluation.

·         Local consumables, office supplies procurement.

·         7s management.


·         Stock checking at the end of every month.

·         Other tasks.

Qualification

– Bachelor degree in any fields

Experience

-1 year and above work of experience in related field

Skills and Knowledge

-Microsoft excel and word

-Mobile phone repair experience

-skilled in use of computer(installing computer)

 

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