· Supervise and management of mobile phone repairing process.
· Customer complaint handling and trouble shooting.
· Customer satisfaction survey.
· Participating in the mobile phone repair work.
· Application and management of materials.
· Exception handling and feedback for the service center.
· Distribution of materials for the secondary city service centers.
· Supervision and management of material storage.
· Check account for all the service centers.
· Coordinate all the workers of the service centers.
· Responsible for the daily non-warranty payment check and report output.
· Staff performance evaluation.
· Local consumables, office supplies procurement.
· 7s management.
· Stock checking at the end of every month.
· Other tasks.
– Bachelor degree in any fields
-1 year and above work of experience in related field
Skills and Knowledge
-Microsoft excel and word
-Mobile phone repair experience
-skilled in use of computer(installing computer)