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Senior Hardware and Software Officer – Premier Switch Solutions S.C

Job Overview

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Premier Switch Solutions S.C is looking for qualified applicants for the following open position.

Job Title:  

Senior Hardware and Software Officer

Job Overview:                             

Job Type: Full Time

Salary: Company’s Scale

Place of Work: Addis Ababa, Ethiopia.

Job Position:                                

Senior Hardware and Software Officer


  • Involve in the development and implementation of policy and procedure for the hardware and software support service.
  • Perform ATM installation and deployment, ATM relocation/update, POS installation and deployment and troubleshooting.
  • Handle ATM image change requests
  • Provide training on hardware and software to end users.
  • Provide the hardware and software support activities and communicate with internal and external customers in regard to their support requests.
  • Provide the provision of first line and second line support for IT infrastructure.
  • Provide regular preventive maintenance.
  • Support and maintain office machines such as computers, printers, scanners, fax, etc.
  • Regularly maintain the card production hardware and software platform including card personalization machines and PIN printers.
  • Provide electronic journals and logs from ATM terminals.
  • Prepare specification, RFP and RFP response documents in the supply chain management processes.
  • Communicate with external vendors to solve any technical hardware and software support issues
  • Check work done for payment requests related to ATM, card personalization machine and any other hardware and software items.
  • Work with the sales team in the supply chain processes
  • Provide after sales support
  • Involve in building knowledge base from different issues observed in support services.
  • Provide training on hardware and software maintenance to end users.
  • Prepare periodic performance reports
  • Undertake any other duties as may be assigned from time to time by supervisor.

Job Requirement:                       



  • BSc. Degree in Computer Science, Software Engineering, Information Technology, Electrical Engineering, Mechanical Engineering or related fields.


  • At least five years’ experience in hardware and software maintenance.

  How to Apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to:  Use the title of the position as the subject of the email.

Deadline: 25, November , 2023.

  • This job has expired!

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