Premier Switch Solutions S.C is looking for qualified applicants for the following open position.

Job Title:  

Senior Hardware and Software Officer

Job Overview:                             

Job Type: Full Time

Salary: Company’s Scale

Place of Work: Addis Ababa, Ethiopia.

Job Position:                                

Senior Hardware and Software Officer

Duties:

• Involve in the development and implementation of policy and procedure for the hardware and software support service.
• Perform ATM installation and deployment, ATM relocation/update, POS installation and deployment and troubleshooting.
• Handle ATM image change requests
• Provide training on hardware and software to end users.
• Provide the hardware and software support activities and communicate with internal and external customers in regard to their support requests.
• Provide the provision of first line and second line support for IT infrastructure.
• Provide regular preventive maintenance.
• Support and maintain office machines such as computers, printers, scanners, fax, etc.
• Regularly maintain the card production hardware and software platform including card personalization machines and PIN printers.
• Provide electronic journals and logs from ATM terminals.
• Prepare specification, RFP and RFP response documents in the supply chain management processes.
• Communicate with external vendors to solve any technical hardware and software support issues
• Check work done for payment requests related to ATM, card personalization machine and any other hardware and software items.
• Work with the sales team in the supply chain processes
• Provide after sales support
• Involve in building knowledge base from different issues observed in support services.
• Provide training on hardware and software maintenance to end users.
• Prepare periodic performance reports
• Undertake any other duties as may be assigned from time to time by supervisor.

Job Requirement:                       

Qualification:

Education: 

• BSc. Degree in Computer Science, Software Engineering, Information Technology, Electrical Engineering, Mechanical Engineering or related fields.

Experience:

• At least five years’ experience in hardware and software maintenance.

  How to Apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: pss.hr@pss-ethiopia.com  Use the title of the position as the subject of the email.

Deadline: 25, November , 2023.