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Senior Customer Service Specialist | Archive Clerk

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Posted by: Enat Bank S.C is looking for Senior Customer Service Specialist  and Archive Clerk


Addis Ababa & Diredawa, Ethiopia


Accounting-Finance, Management, Marketing-Sales

Employment Type:

Full time

Job Description:

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environment. Value adding and committed Management Team and enlightened and forward looking institutional vision along with the attractive compensation packages is what has already been in place to attract and retain employees.
The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on permanent basis:1. Job Position: Senior Customer Service Specialist
Essential Function:

  • Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation
  • Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals
  • Initiates cash transfer from/to Cash
  • Receives and delivers physical cash from and to Cash Administrator
  • Collects/pays cash and debit/credit the respective accounts
  • Checks and balance physical cash with the Cash Administrator
  • Authorizes transactions and signs documents when only referred by the CSS and
  • Checks KYC and AML
  • Scrutinizes and authenticates presented documents
  • Performs other duties as required by the supervisor
Job Requirements: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields with 2.5 years of experience or Diploma(Level IV) in the same fields with 4 years of experience in banking operation, of which at least. 1 year on CSS position.
Place of Work: Dire Dawa2. Job Position: Archive Clerk
Essential Functions:

  • Keep personnel files in their proper order set by the department
  • Find and retrieve information, memos, letters and correspondences from/to files in response to requests from authorized users.
  • Deliver and return files, letter, memos and correspondences to/from personnel staffs and authorized users
  • Create file folders in the cabinet box
  • Ensure files are available in their proper place and order
  • Ensure neatness of the personnel file room Keep personnel room key in safe custody
  • Keep house rent agreements and other agreements as deemed necessary
  • Handle, receive and Keep specimen signatures of authorized signatory of the bank and other corresponding banks properly
  • Deliver messages, data’s, letters, memos, tickets and other correspondences from/to offices
  • Handle simple correspondences as required by the supervisor
Job Requirements: Diploma/10+3/Level 3 and above in Accounting, Banking and Insurance, any other related fields with 2 years of service in relevant field
Place of work: Addis AbabaNB
Salary: as per the Bank’s scale
Only short listed candidates will be communicated
The Bank has the right to cancel the post advertised

How To Apply:

Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to November 16, 2019 only through 18401 postal address of the Bank.
Enat Bank S.C
P.O. Box 18401
Women applicants are highly encouraged
Apply for this job
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