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Project Country Manager – WASH, Ethiopia

Job Overview

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About CRS: Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Overview : Catholic Relief Services (CRS) seeks a Project Country Manager (PCM) in Ethiopia for a recently released 4-year Water, Sanitation, and Hygiene (WASH) Results Program (WRP) from the UK Government’s Department for International Development (DFID). The PCM will lead the in-country management and implementation components of a program aimed at improving access to water, sanitation, and hygiene services to target populations.

The DFID WASH Results Program, in support of the UK government’s commitment to the Millennium Development Goals (MDGs), aims to reach one million people by December 2015 with water, sanitation and hygiene interventions, and scaling up system strengthening and capacity building by March 2018. The contract will target poor urban, peri-urban and rural populations who are without access to these improved WASH services, and who are located in low income countries across Africa and Asia which are currently off-track in meeting their MDGs in WASH. The program will focus on the five dimensions of functional, institutional, financial, environmental and equity sustainability. It will complement existing DFID, national government, and civil society policies and approaches in the target countries.

The PCM will oversee the day-to-day operations for the WRP in Ethiopia. S/he will ensure the timely planning and implementation of activities, provide technical WASH and strategic guidance to CRS and partner staff, monitor budget expenditures and reporting, and deliver high quality monitoring, evaluation and learning performance to achieve DFID’s objectives. The PCM will establish and reinforce key relationships with the DFID representatives, pertinent government entities, and other sector stakeholders. The PCM will report directly to the Program Director of the WRP and will coordinate with the in-country CRS Head of Programs to harmonize interventions within the agency’s broader project portfolio.

The successful candidate will be a qualified Ethiopian national or expatriate who is a strong decision-maker, an adept manager who is deliverable-oriented, a technical expert in one or more WASH areas, has the capacity to manage a large team of direct reports in Ethiopia as well as to coordinate multiple implementing and resource partners organizations. Recruitment is contingent upon successful award of the contract.


I. Program Management:

  • Ensure that the program delivers quality programming, according to national and international standards, in coordination with national programs and guidelines and program objectives.
  • Lead the in-country WRP management team in achieving program targets based on contractual obligations and the payment by results schedule.
  • Oversee and support in-country implementing and resource partners’ performance based on sub-contract deliverables.
  • Assure that monitoring, evaluation, and learning processes are in place to report the real-time, point of service progress of WASH activities.
  • Conduct regular monitoring of water & sanitation projects and submit timely feedback to DFID and partners.
  • Ensure that cross-cutting themes such as gender equity, sustainability, and climate change are fully integrated into WASH programming.
  • Provide timely preparation and submission of high quality narrative reports to the Program Director.
  • Work with in-country WASH team to provide strategic direction in technical areas.
  • Manage the performance of implementing and resource partners and ensure achievement of sub-contract deliverables.
  • Implement a common monitoring, evaluation and learning system among all partners and analyze the data it generates to inform project management, technical programming and development of best practices and applied research.

II. Finance and Administration:

  • Provide strong budget and results management and oversight, identify problems, and take corrective action.
  • Ensure program compliance with CRS policies and procedures and DFID regulations.
  • Ensure accurate and timely reporting of program finances and progress status, review actual financial performance against the budget, DFID contract, and partner sub-contracts.
  • Ensure strong communication and coordination with other program country managers from the WASH Result Program, sharing of lessons learned and technical expertise.
  • Work in coordination with the CRS HoP, CRS Finance department and Management Quality teams to ensure stewardship of resources and appropriate budget management.

III. Representation and Advocacy:

  • Act as primary in-country WRP contact to DFID and other local and international stakeholders.
  • Represent the WRP in the Country and Global Consultative Groups.
  • Ensure the consortium’s presence and active participation in cluster system to stay abreast of strategic changes and challenges in the humanitarian context, contribute to discussions on common WASH strategies and contribute to awareness raising on continued needs in the WASH sector.
  • Facilitate and document lessons learned and best practices within the consortium to realize improved WASH outcomes.
  • Organize learning and sharing opportunities between program and external stakeholders on a regular basis.
  • Oversee program communication strategies, including compliance with DFID’s branding and marketing requirements as well as CRS marketing and communication procedures.

IV. Human Resource Management:

  • Oversee the hiring, orientation, and training of key staff to ensure the recruitment, retention, and professional development of a talented, motivated team.
  • Provide direction and technical advice to the water and sanitation intervention team by supervising, mentoring, and monitoring their work as well as providing performance appraisals to them.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Supervisory Responsibilities: Both CRS and consortium staff members at the country level.

Key Relationships:

Internal: Program Director, CRS Country Representative, CRS Head of Programs, Deputy Director/Operations Management, Deputy Director/Technical, consortium staffExternal: Consortium agencies, local DFID Mission and WASH teams, consortium staff, other stakeholders


  • Master’s degree in a relevant field such as environmental studies, international development, engineering, and/or public health.
  • At least 7 years of high level management experience in the development sector, preferably in water, sanitation and hygiene (WASH)
  • Minimum 5 years of experience managing and/or implementing programs in Africa or Asia, with experience in Ethiopia a plus
  • Technical proficiency in water supply, sanitation, and/or hygiene program design, implementation, and monitoring and evaluation.
  • Demonstrated knowledge of current WASH situation, strategies, and key relationships in target country
  • Experience with contract management preferred
  • Proven success managing multi-million dollar development budgets.
  • Thorough understanding of DFID rules and regulations for contracts strongly desired
  • Proven strategic planning and monitoring and evaluation skills.
  • Demonstrated experience leading coalitions, coordinating with and advocating among a broad set of diverse stakeholders including communities, local and national governments, donors, INGOs, and other local partners.
  • Proven ability to provide representation at high profile donor and governmental meetings
  • Fluency in written and spoken English required

We are seeking qualified international candidates as well as Ethiopian nationals for this position.

Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with this position.

Note: This position is contingent upon CRS being awarded the contract. Please submit cover letter, CV, as well as three work references (names and contact information only) by January 31, 2014.

Only selected candidates that meet the requirements will be notified.

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