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Program Coordinator

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Essential Job Duties/Scope of Work:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life throughhealth interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.


Ethiopia has implemented extensive programming in food-insecure areas throughout Oromia, Somali and Southern Nations, Nationalities, and People’s Regions of Ethiopia, since 2003, assisting both refugees and local communities to drive their own sustainable development by capacitating local health and food security structures including staff through technical, material (medical supplies and equipment) and logistical support to provide accessible and appropriate health care and timely responses in the areas of nutrition, mental and reproductive health; hygiene and sanitation as well as gender-based violence (GBV) using community empowerment strategies such as psychosocial support and care, Early Child Development (ECD), Infant Young Children Feeding (IYCF) and community-led total sanitation (CLTS).IMC Ethiopia currently responds to the emergency needs of over 106,000 Somali refugees in three Dollo Ado refugee camps through community-based management of acute malnutrition (CMAM), hygiene and sanitation and GBV interventions. IMC Ethiopia works with all actors including government and non-governmental agencies engaged in humanitarian efforts to reduce morbidity and mortality among malnourished children, pregnant and lactating women, women of reproductive age and other vulnerable communities in respective areas of intervention and encourages long-term development.


The Program Coordinator works under the direction of the Deputy Country Director, and shares responsibility for overall program management, technical and financial monitoring; and successful implementation of IMC programs/projects in Dollo Ado, Ethiopia. He/She will work directly with IMC Program Managers and Coordinators in Dollo on a day-to-day basis to support and facilitate IMC’s extensive humanitarian interventions responding to refugee needs and assistance to the hosting community. The ideal candidate will have extensive experience and a proven track-record of coordinating and managing humanitarian and emergency response programs and activities in the refugee camps, as well as possessing excellent relationship, communications, planning, monitoring and teamwork skills.


Management of Program Implementation

  • Support the Deputy Country Director in developing the program and other strategy.
  • Clearly aware of program’s implementation activities and expedite the same along with sector Program Managers
  • Together with IMC technical program managers to ensure that projects are implemented as planned and within budget, and in accordance with IMC and global humanitarian policies and guidelines, including Codes of Conduct, SPHERE and HAP principles and standards on accountability to the affected populations;
  • Ensure timely completion of all logistics, financial and administrative matters in the field
  • Conduct regular staff evaluation , design and implement capacity improvement plan
  • Review/Assist in development of action plans and compare actual implementation of the planned activities
  • Ensure program activities are implemented with-in the project period
  • Advise sector program’s managers on program quality, implementation and appropriateness of expenditures. Undertake a regular review of pipelines.
  • Oversee the proper spending of all grants in line with donor regulations
  • Approve expenditures within the set IMC limits
  • Ensure successful delivery of services and along with the field M and E officer, establish complaint feedback mechanismPolicy Compliance and Team Management
  • Ensure field staff are aware of all policies and procedures
  • Apply policies and procedures in a consistent manner
  • Advise supervisor regarding field staff failing to comply with policies and procedures
  • Play a leadership role and foster a positive working environment
  • Ensure mutual support within the team and contribute to teambuilding
  • Directly Manage the Deputy Program Coordinator, GBV Manager, Mental Health Manager, Sanitation and Hygiene Program Manager, Finance, HR/Admin and Logistics Manager.Reporting and Communication
  • Compile monthly field office reports in a timely manner.
  • Coordinate preparation of quarterly, final and other donor reports as needed.
  • Coordinate with other departments within the IMC Ethiopia country program (Communications, Finance, HR, Admin, Security) concerning the Dolo Ado programs/projects.
  • Maintain a regular communication with supervisor and Addis based program staff particularly the Emergency/Refugee Program Coordinator, Senior Program Officer, Program Development Officer, M and E Officer and others.
  • Report to the Deputy Country Director in a timely and thorough way on all health problem, security developments or criminal incidents to IMC staff or property.
  • Assure that proper channels of communication are maintained and respected. Regularly consult with the DCD and CD on all matters of significance to the program, staff and regional affairs.
  • Write monthly reports on programs, administrative, finance and logistics matters to the DCDRepresentation and Networking
  • Regular meetings and communication with field staff of partner agencies in the refugee camps on issues of common interest
  • Maintain a good partnership with Government agencies and other partners in the area
  • Along with the Emergency/ Refugee Program Coordinator, facilitate successful donor visits and internal monitoring visits and assessments
  • Participate in working groups, seminars, meetings, etc with relevance for IMC programs/projects


  • University degree or Masters in Public Health, Disaster Response and Management, Social Work, Sociology, Political Science or a related field.
  • More than 5 years experience with an international NGO – managing and/or coordinating large and complex emergency response projects, including refugee settings.
  • Significant experience in overall program/project senior management, preferably in the health, nutrition, water-sanitation-hygiene, food security and related sectors.
  • Demonstrated and extensive program/project, people, and financial management skills
  • Ability to cope with stress; hardship; patience and flexibility.
  • Ability to effectively work with government, community leaders, international/national organizations, donors, partners and other IMC relationships.
  • Experience with donor compliance and reporting requirements including BPRM, ECHO, UNHCR, UNOCHA
  • Team builder with an ability to train and coach staff
  • Diplomatic and an effective communicator at all levels
  • Strong leadership skills, strong communication skills, with excellent written and spoken English
  • Advanced proficiency in the use of MS Office, Email and other computer applications
  • Experience with establishing strong and effective working relationships with colleagues from different backgrounds, cultures and experience.
  • Able to establish and maintain healthy working relationships with colleagues in course of work.
  • Willingness to work additional hours in order to meet tight deadlines.
  • Understanding and ability to work in unstable and multi-cultural environment (cultural sensitivity)
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