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Manager – Digital Banking Development Division

Job Overview

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Abay Bank S.C  is looking for qualified applicants for the following open positions.

Job Overview

  • Place of Work፡Head Office

Job Title

Manager – Digital Banking Development Division

Job Requirement 

Reporting to:Director-Digital Banking Department

Purpose of the Jobs

To Enhance the Bank’s non-branch service distribution as well as customer base by recruiting as much agents and online/digital customers as possible. The division is also tasked with deploying ATMS and PoS terminals at marketable locations to provide convenient payment/Cash  services and thereby generate non-interest income.

Main Duties that Drive Achievement of Desired Results

  • Participate in the development of e-banking products/services marketing strategies and derive execution of below the line activities
  • Carry out market survey of industry trends to identify potential Clients/Merchants/Agents and user needs
  • Plan and execute branch training and support programs and create awareness of the Bank’s E-banking services
  • Develop ,routinely review and ensure adherence to polices ,procedures, Standards and guidelines to support the smooth and efficient delivery E- banking services
  • Set direction on ATM Site selection and development for approval by the Director, Digital Banking and relevant organs;
  • Participate in the development of targets for branches On E-banking services/channel and monitor their performance against these targets
  • Review and approve E-banking Customer agreements and merchant contracts in line with the Bank’s Delegation of authority and standards
  • Expand foreign payment cards membership by carrying out feasibility studies on membership of Payment institutions;
  • Closely follow-up and support Branch activities in driving the recruitment and expansion of the Bank’s agent network
  • Monitoring the Bank’s agent banking agent service offered by agents;
  • Explore areas of agent motivation(Incentives, technical support, etc) and excellence in striving to provide the service
  • Work on agent visibility by rendering Impactful branding and promotion
  • Provide the necessary support and training for branch staff and agent
  • Compile performance reports of branches and agents
  • Prepare and/or regularly Updated list of agents and related information to NBE Periodically as required
  • Undertake generic duties of the division (Planning ,budgeting ,coaching and mentoring supervision ,reporting ,performance appraisal)

 Required qualification and experience

  • Master’s Degree in Management, Economics ,Accounting or related field, with six years of experience of which two years should be at a supervisor position or Bachelor’s degree in Management ,Economics ,Accounting or related field ,with eight years of experience of which two years should be at supervisory position
  • Full professional qualification is desirable
  • Specialist knowledge of the banking sector

How to Apply

Interested and qualified applicants can apply Only by sending your Updated CV/Resume with a Cover letter Online Via or in person at Abay Bank S.C Head Office building ,8th floor ,Addis Ababa

Deadline፡June 07,2021



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