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Manager – Contact Center Division

Job Overview

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Awash Bank is looking for qualified applicants for the following open positions.

Job Overview

  • Terms of Employment:Permanent
  • Skills Requirement :Knowledge of Computer Operation is mandatory
  • Salary & Benefits:As per the Bank’s Salary scale & Benefits package
  • Place of Work፡Addis Ababa

    V.No 0642/21

Job Title

Manager – Contact Center Division

Job Requirement

Education & Experience፡BA Degree in Sales and Marketing ,Business Administration ,Management ,Accounting ,Banking & Finance ,Economics plus minimum of 8 years of relevant banking experience of which 3 years in a supervisory position

Job Summary

The job holder is responsible for managing , Directing ,Supervising and evaluating the contact center workflow.

S/he oversees the training of new personnel and ensures professional relations exist with customers and reporting and informational needs are met.

NB:Incomplete applications will not be considered

How to Apply

Interested applicants who fulfill the above requirement are invited to apply only via Online Job Application System;

For further information please visit our website

Awash Bank

Deputy Chief –Human Capital Management Officer Office

P.O. BOX 12638

Addis Ababa

Deadline:November 22,2021


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