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IT Officer – East Africa Bottling S.C

Job Overview

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East Africa Bottling S.C is looking for qualified applicants for the following open position.

Job Title:  

IT Officer

Job Overview:                             

Job Type: Full Time

Salary: Company’s Scale

Place of Work: Addis Ababa,Ethiopia.

Job Position:                                

IT Officer


  • monitor and maintain computer systems and networks
  • talk staff or clients through a series of actions, either face-to-face or over the phone, (by means of remote tools, i.e. remote support) to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow processes and written/work instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • assist new users to set up their accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs (within SLA)
  • work continuously on a task until completion (or referral to 3rd parties, 2nd and 3rd level, if appropriate)
  • prioritise and manage many open cases at one time (Incident Management)
  • rapidly establish a good working relationship with customers and other professionals, such as 2nd, 3rd level support as well as Vendors/3rd parties
  • test and evaluate new technology
  • ensure Computer Rooms are neat and in order according to the CCBA standards
  • conduct tests on generators and ensure UPS’ and other facilities/infrastructure are in working condition (Might need to ensure the Vendor or site maintenance conduct the tests.

Job Requirement:                       



  • First Degree in Computer Science/ IT or related fields.


  • Minimum of 3 years experience on corporate IT matters..

         How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: Click Here

Deadline:  02, June , 2023.


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