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Information, Counselling and Legal Assistance (ICLA) Team Leader (National Position)

Job Overview

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Norwegian Refugee Council is looking for qualified applicants for the following open position.

Job Title: Information, Counselling and Legal Assistance (ICLA) Team Leader

Employer: Norwegian Refugee Council

Full-time/part-time: Full-time

Employment type: Permanent position

The purpose of the ICLA Team leader position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio in Pugnido. The team leader will work closely with the ICLA coordinator to ensure that project implementation is on track. The team leader will be responsible for implementation of Legal Identity and Civil documentation thematic area in Pugnido. The Coordinator will have overall supervision of all ICLA activities but the Team leader will lead the Legal identity and civil documentation (LCD) component in Pugnido.

Duties and responsibilities

Generic responsibilities:
Supervise implementation on ICLA core competency in Pugnido Refugee camps/Host community
Line management of ICLA Officers operating in Pugnido
Ensure the ICA team develops its annual activity and work plans, using NRC project management tools
Adherence to NRC policies, guidance and procedures
Contribute to ICLA strategy development, project proposals and provide input on needs and gaps
Manage and implement delegated portfolio of ICLA projects related to civil documentation, Identity documents (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)
Contribute to the implementation of researches, assessment and studies conducted in his/her area of implementation
Provide regular progress reports to the ICLA Project Coordinator, Area Programme Manager/Area Manager.
Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
Promote and share ideas for improvement and necessary changes in the activities
Ensure capacity building of project staff under his/her supervision and transfer key skills
Liaise and collaborate with relevant local authorities and other key stakeholders in Pugnido

Specific responsibilities:
In consultation with the ICLA Project Coordinator/Area Programme Manager, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
Ensure compliance by the ICLA Officers on ICLA policies, and implementation of ICLA case management and M&E tools
Implement HR related processes (orientation, training, performance appraisal) with respect to the ICLA Officers
Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments in Pugnido office
Regularly attend relevant Legal Identity and civil documentation working group meetings, Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing challenges related to ICLA thematic area in Pugnido and contribute to the provision of effective and timely humanitarian assistance to displaced persons.
Work with ICLA Officers to implement ICLA activities relating to Legal Identity and civil documentation in Pugnido
Foster productive relationships between ICLA and local authorities / humanitarian partners
Promote synergies between ICLA and other departments within NRC
Any other task relevant to the position as requested by the line manager



Generic professional competencies:
Previous experience from working in a humanitarian/recovery context
Documented results related to the position’s responsibilities
Strong communication, interpersonal, analytical and negotiation skills;
Strong organizational and team building skills
Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
Knowledge about own leadership skills/profile
Ability to work independently whenever required

Context/ Specific skills, knowledge and experience:
A University degree in law is strongly preferred and will be considered a very strong asset; alternatively, a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work.
Minimum of 4 years’ relevant experience
Experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
Experience with child protection related issues will be considered a very strong asset
Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
Significant experience in monitoring, evaluation and reporting on project activities
Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook
Fluency in written and spoken English,
Knowledge of one of the native languages such as Anyuak, or Nuer or speaking both languages is an added advantage. 

Personal qualities

Planning and delivering results
Empowering and building trust
Handling insecure environments
Team work and team management
Ability to work under pressure and with limited supervision in a challenging environment
Pro-active, goal-oriented and results driven
Flexible and creative
Excellent communication skills

We can offer

Commencement: ASAP, shortlisting and Interviews will continue as applications are received
Contract period: three months with possibilities of extension
Salary/benefits: According to NRC’s general directions
Duty station: Pungido, Gambella with travel to the fields

To apply for the position – Please push the button “APPLY HERE” and don’t go through other way as your application may not get by the right person.


To apply for the position – Please push the button “APPLY FOR THIS JOB” and don’t go through other way as your application may not get by the right person.

Application Deadline: October 13, 2020

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