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Group Conference and Events Sales Coordinator Job at Hilton Hotel

Job Overview

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Job Description

Maximize revenue opportunities in the areas of group reservations, conference and events by driving sales leads and increasing conversions. Interact frequently with Guests and customers with the intention of earning repeat and expanded business.

Event Management, Hotel and Hospitality
Location:Addis Ababa,
Career Level: Mid Level ( 2+ – 5 years experience)
Employment Type: Full time
Salary: Negotiable

Job Summary

Specific Tasks

Timely Organize and distribute all administrative documents in Conference & Events (C&E) sales, including. FS, alteration, weekly schedules, monthly schedules, GEM, flowers etc.

Carry out periodic hotel tours

Manage discussions on events and group reservations.

Drawing up offers and contracts and general correspondence with guests

Adherence to the deposit guidelines

Smooth coordination of room bookings by intensive communication with group reservations and individual reservations

Welcoming and saying goodbye to guests attending events

Providing support for events and closely attend whether promises are met

Carrying out exit interviews and drawing up a corresponding report

Control of invoices for completeness and payment on time; adherence to all the sales guidelines and time periods for the C & E area,

Daily checks on follow up and decision date listen

Drawing up and distribution of all the necessary reports

Do Quality Checks on existing bookings

Operate an efficient filing system

Job Requirements

BA degree in Business Management, Hotel Operation or other Business related fields.

Knowledge of the hotel property management systems

Demonstrated 3 years and above previous experience working in Group Reservation, Conference & Events or related functions

Very Good Organizational and administration skills

Excellent Communication skill and active personality

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

Demonstrated previous experience working in a Sales environment


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