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Customer Service Representative I

Job Overview

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Zemen Bank S.C is looking for qualified applicants for the following open position.

Job Title:

Customer Service Representative I

Job Overview

Salary : As Per Company Scale

The purpose of this job is to provide clients/ gusts with primary level information about the bank and respective units’ function; to maintain the office look and ambiance and ensure its convenience and attractiveness; to facilitate the works of the department to which she/ he is assigned by planning their office supplies requirement and availing stationery and related items;to perform secretarial duties; to organize the departmental records and correspondences with internal and external customers.

Job Requirement


  • B.A in Marketing Management, Management, Accounting, Administrative Service Management and Technology System or in related fields.
  • Only Graduate of 2019/2020
  • CGPA 3.00 and above


  • Not Required.

Additional Skills:

  • Computer application Skill
  • Emotional Intelligence
  • Data analysis and presentation Skill
  • Communication and Report Writing Skill etc.
  • Female applicants are highly encouraged to apply.

NB. Those who applied for this post in the last vacancy dated July 26, 2020 on Reporter Newspaper are not eligible to apply again.

How to Apply

Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department within ten working days from the date of this announcement.
Only shortlisted candidates will be contacted.
Human Resource Department
Zemen Bank S.C
Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)
Tel. +251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62
Addis Ababa, Ethiopia

Deadline : 27 November 2020

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