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Commercial Sales Representative

Job Overview

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National Oil Ethiopia invites interested applicants to fill the position of Commercial Sales Representative at its Commercial Division

The Commercial Sales Representative plays a sales role with responsibility for key accounts. Key challenges are maintaining a healthy credit profile, retention of the existing business, a smooth implementation of companywide initiatives and the development of new profitable business opportunities which involves implementing unique customer value propositions.

Accountabilities for the position include the following:

  • Maintain existing and develop new customer relationships and leverage these relationships to grow the volume and margin of their portfolio
  • Define and regularly review frequency and content of customer interactions and service commitments as defined in the account sales & marketing plan for existing customers and prospects
  • Independently identify and qualify prospects and move qualified prospects through the sales process
  • Understand the activity, business and needs of customers; provide sound information and advice on products and services, and to negotiate win-win solutions with customers.
  • Increase the value for existing customers through cross-range and up selling.
  • Periodically review existing customer business plans with the goal of identifying mutually beneficial growth opportunities
  • Plan customer calls and visits to provide the, appropriate level of service to existing and new customers
  • Plan, monitor and exceed individual targets through sales from existing accounts and new business development
  • Manage credit and ensure full customer compliance with contractual terms.
  • Conduct new customer negotiations, prepare quotations and proposals and agree on all operational requirements (including: price, contract; payment terms and services)
  • Ensure that all customer interactions are properly documented and updated in the customer file
  • Respond to customer feedback, build relationships at all levels, trouble shoot and follow up especially on complaints.
  • Leverage marketing initiatives with new and existing customers
  • Work with other NOC teams and third parties, where necessary, to provide efficient and cost effective service to the customer to ensure follow-through on customer commitments
  • Be responsible and proactive in HSE issue that affects the individual, the office/ field environment and their customers.
  • Be accountable for own development plan to continuously improve competencies
  • In addition to the tasks outlined in this job description, you may be assigned other responsibilities as needed.

Educational Qualification:

  • BSC degree in Mechanical or Chemical Engineering (a minimum cumulative GPA of 3.00 or above)

Work Experience: 

  • Sales experience in oil products, automotive or manufacturing industry with a minimum sales experience of 5 years.

Skills Required 

  • Outstanding interpersonal and analytical skills with the ability to interact efficiently with internal and External customers
  • Excellent command of English language
  • Ability to operate Microsoft applications
  • Ability to work in a team and under strict deadlines and pressure
  • Self driven, able to work independently to deliver results

Number of staff required:  1 (one)


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