Ethio Dewayi PLC is looking for qualified applicants for the following open positions: Call Center Agent Supervisor, Call Center Agent & IT Technician

JOB OVERVIEW

• Salary: Negotiable

Job Title

Call Center Agent Supervisor, Call Center Agent & IT Technician

Job Requirement

1.Job Position:Call Center Agents Supervisor

Education:BSC/BA

Job Description

Takes orders by obtaining and verifying information. Enter Orders by transmitting information, provide  product /Service information b answering question: Offering assistance. Maintains call Center database by entering and   Verifying information: updating contacts log

Experience:At least 2 years in the call center industry or related fields

Required No.1

______________________

2.Job Position:Call center Agent

Education:BSc/BA

Job Description

Answers incoming calls from customer, responds to inquiries, resolves Complaints, troubleshoots, customer Service problems, and provides help desk services

Experience:Zero years of experience

Required No.8

_____________________

3.Job Position:IT  Technician

Education:BSc

Experience: At least 2 years in the Call Center industry

Job Description

Diagnose, repair and maintain hardware and software Components to ensure the smooth running of computer systems include:

Installing and configuring Computer hardware and being the primary point of contact for handles any IT support  needs within the company

Required No.1

How to apply

Interested applicants should submit their CV within five working days to Ethio Dewayi PLC. In-person on Office hours or via our email address, starting from the first date this announcement

Our Company Ethio Dewayi PLC is located in Addis Ababa around Global Lancha next  to Global hotel in Tegenu building  Second floor Room No.542/20/5-1

Email: jobs@dewayi.com

Except for position no.1 and 2, female applicants are must

Deadline;February 19,2021