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Branch Cash Administrator Grade B | Senior Customer Service Specialist | Customer Service Specialist

Job Overview

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Posted by:

Enat Bank S.C

Location:

Various Locations, Ethiopia 

Category/Specialization:

Accounting-Finance, Banking-Insurance, Management

Employment Type:

Full time

Job Views:

281

Posted:

12.16.2019

Closing Date:

12.21.2019

Salary:

Please do not accept payment requests at any of the recruitment phases!

Job Description:

Enat Bank is a private financial institution established to provide effective, efficient and full-fledged banking service, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environment. Value adding and committed Management Team and enlightened and forward looking institutional vision along with the attractive compensation packages is what has already been in place to attract and retain employees.
The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on permanent basis:

1. Job Position: Branch Cash Administrator Grade B
Essential Function:

  • Weigh, wrap, pack Birr and remove tags and special security tabs,
  • Help prominent customers in cash counting,
  • Work out totals for cash at the end of each working day,
  • Count and prepare money for deposit in the branch or other Bank,
  • Disburse cash to designated Bank clerks,
  • Collect surplus cash from Bank clerks,
  • Keep records of amounts received and paid and regularly check the cash balance against record,
  • Operate automatic ticket-issuing machines and other computerized equipment
  • Perform other related duties as assigned by supervisor.
Job Requirements: BA in Accounting, Accounting & finance, Banking & Insurance, Banking & finance, Business Administration, Management, or other related fields with 3.5 years of experience; or Diploma/10+3/Level Ill and above/ in the same fields with 5 years of experience in branch operations in banking industry, of which at least 1 year as Cashier or Senior Customer Service Officer.
Place of work: Harar

2. Job Position: Senior Customer Service Specialist
Essential Function:

  • Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation
  • Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals
  • Initiates cash transfer from/to Cash
  • Receives and delivers physical cash from and to Cash Administrator
  • Collects/pays cash and debit/credit the respective accounts
  • Checks and balance physical cash with the Cash Administrator
  • Authorizes transactions and signs documents when only referred by the CSS and.
  • Interviews & Captures Customer Record and assists customer to fill account opening application form and receives all documents
  • Checks KYC and AML
  • Scrutinizes and authenticates presented documents
  • Performs other duties as required by the supervisor.
Job Requirements: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields with 2.5 years of experience or Diploma(Level IV) in the same fields with 4 years of experience in banking operation, of which at least 1 year on CSS position.
Place of Work: Adwa

3. Job Position: Customer Service Specialist
Essential Function:

  • Receive and deliver physical cash from and to customer,
  • Collect/pay cash and debit/credit the respective accounts,
  • Update passbook, print deal slip or issues a customer advice,
  • Issue and sign Payment Instruments,
  • Entertain deposit of cheques and other financial instruments.
Job Requirements: BA in Accounting, Accounting & finance, Banking & Insurance, Marketing, Business Administration, Management, or other related fields with 1.5 year of experience or Diploma(Level 4) in the same fields with 3 years of experience in banking operation, customer service operation in banking industry.
Place of Work: Shire

Salary: as per the Bank’s scale
Only short listed candidates will be communicated
The Bank has the right to cancel the post advertised
Please specify the place of work that you want to apply on your application letter

How To Apply:

Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to December 21, 2019 only through 18401 postal address of the Bank.
Enat Bank S.C
P.o.Box: 18401
Women applicants are highly encouraged
Apply for this job
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