Job Purpose

An accounts receivable controller/coordinator manages customer accounts to ensure payments are on time, record account changes, and resolve billing and payment errors. These professionals coordinate with a company’s accounting and finance /AR team members and management to both provide administrative services and assist with financial reporting.

Main Job Duties and Responsibilities

• Ensure that there is up-to-date billing system
• Make sure that invoices generated and send out to customers
• Record AR entries on a daily basis using NAV
• follow up on, collect and allocate payments
• make sure that billing, collection and reporting activities according to specific deadlines
• perform account reconciliations daily, weekly, monthly and annually
• assist in a credit control: credit limit vs. credit period for each and category of customers
• monitor customer account details for non-payments, delayed payments and other irregularities
• research and resolve payment discrepancies
• generate age analysis
• review AR aging to ensure compliance
• maintain accounts receivable customer files and records
• follow established procedures for processing receipts, cash etc
• prepare bank deposits
• investigate and resolve customer queries
• process adjustments
• develop a recovery system and initiate collection efforts
• communicate with customers via phone, email, mail or personally
• assist with month-end closing
• collect data and prepare daily and monthly reports

Education and Experience

• Minimum BA/BSC in Accounting, Finance and related fields
• knowledge of accounts receivable
• knowledge of office administration and procedures
• knowledge of general bookkeeping procedures
• knowledge of general accounting principals
• proficient in relevant accounting software, NAV and related
• knowledge of regulatory standards and compliance requirements
• 5 years plus accounts receivable and general accounting experience

Key Competencies

• attention to detail and accuracy
• good English language verbal and written communication skills
• organizational skills
• information management
• problem analysis and problem solving skills
• team player and able to work in stressful environment
• able to understand sense of urgency
• customer service skills
• Microsoft Office (including Word, Excel, and Access)