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Internship Opportunity (IT Intern ) – Agency for Technical Cooperation and Development(ACTED)

ACTED is looking for qualified applicants for the following internship position.

Internship Title:  

IT Intern

Place of  Internship: Addis Ababa ,Ethiopia.


  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Troubleshoot and resolve Technical problems.
  • Provide technical support to users remotely and onsite.
  • Ensures that all technical resources are available for meetings i.e. projector, laptops, and cables as request by user.
  • IT Asset Management
  • Develops and delivers documentation to ensure appropriate end-user support.
  • Develops procedures and controls for service improvements and recommend solutions to common problems
  • Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
  • Trains co-workers on new or existing functionality or services and Identifies staff training needs based on common problems.
  • Participates in integration and user acceptance testing.
  • Enforce IT asset usage policies and standards as outlined in the ACTED ICT policy.
  • Ensure all bases under his/her jurisdiction have good internet connection and offer backup Data management including backups and recovery
  • Any other duty that may be requested by your supervisor or Coordination.
  • Track and monitor IT equipment
  • Tag all assets as per the ACTED assets policy
  • Ensure all staff sign asset reception sheets when being assigned as when as upon return.
  • Any other duty that may be requested by your supervisor or Coordination.
  • Provide monthly IT reports as will be directed
  • Handle monthly Asset and communication reports for the mission.
  • Document major incidences as they occur.
  • Any other duty that may be requested by your supervisor or Coordination.
  • Procurement
  • Assist in the procurement of IT materials.
  • Ensuring all technical requirements are adhered to during procurement.

Internship Requirement:                       


  • Degree in Computer Science, Information Technology, or other related field.


  • Zero Years.
  • Experience working in a windows server environment.


  • Good working knowledge of telecommunications technologies and Network Architectures for both Local Area Networks and Wide Area Networks
  • Knowledge working with Microsoft Office suite esp. Outlook & Excel
  • Excellent communication and inter-personal skills.
  • Must be able to work in a multi-cultural environment
  • Excellent analytical, problem solving and negotiation skills
  • Excellent time-management skills. Able to meet deadlines.
  • Must be willing to travel to various locations in Kenya, Uganda and Somalia.
  • Proven ability to prioritize tasks, meet deadlines and work with limited supervision, pro-active and a good team-player.
  • High level of integrity, strong sense of responsibility and honesty.

How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: Click Here

Deadline:  10, May , 2023.

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